Safety & Security

Older and other vulnerable adults may be more at risk for abuse, neglect, or exploitation. Physical, mental, or social challenges may make it hard for them to speak up or protect themselves.

DARS’ Adult Protective Services and Ombudsman divisions work to protect their rights, dignity, and well-being with care and support.


Adult Protective Services

In Virginia, 120 local departments of social services provide adult protective services (APS) for adults who are:

  • 60 years of age or older; or
  • 18-59 years of age and incapacitated

Respecting the right of an adult to make his or her decisions is an important part of APS interventions.

What if I’m not sure?

Do you just have a “feeling” about a situation but can’t verify the details? We can help. Report your suspicions.


Long-Term Care Ombudsman

The Virginia Long-Term Care Ombudsman Program plays a vital role in protecting the safety and security of older adults and individuals with disabilities who receive long-term care services in a facility or their homes. The program advocates for residents’ rights and addresses complaints about care and living conditions.

Need help? All of our services can be found through the local office nearest you.

By providing a trusted, confidential resource for residents and their families, the Ombudsman Program helps ensure that individuals receive respectful, quality care in a safe environment.

Safety & Security News

Upholding Dignity: Residents’ Rights to Accommodation and Notification in Long-Term Care

Oct 30, 2025

“Stand With Me”: Honoring the Voices and Rights of Long-Term Care Residents

Sep 1, 2025

Ensuring resident self-determination and empowerment in Virginia nursing homes

Jul 22, 2025