Choose Your City or County:
Appalachian Agency For Senior Citizens
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Ombudsman: Lauren Murnahan
Address: P.O. Box 765, Cedar Bluff, VA 24609-0765
Phone: 276-964-7117
Toll‑free: 800-656-2272
Fax: 276-963-0130
Website: aasc.org
Email: Lmurnahan@aasc.org
Bay Aging Long-Term Care Ombudsman Regional Office
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Ombudsmen: Carol Turner, Ann Gause
Address: 100 Parker View Court, Williamsburg, VA 23188
Phone: 757-808-5275
Fax: 757-220-1577
Website: bayaging.org
Bay Aging Long-Term Care Ombudsman Regional Office
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Ombudsmen: Willie Alston, Ann Gause
Address: 2551 Eltham Avenue, Suite Q, Norfolk, VA 23513
Phone: 757-222-4542
Fax: 757-461-1068
Website: bayaging.org
Bay Aging Long-Term Care Ombudsman Regional Office
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Ombudsmen: Lisa Walker, Lynette Thurston
Address: P.O. Box 610, Urbanna, VA 23175-06410
Phone: 804-758-2386
Fax: 804-758-5773
Website: bayaging.org
Central Virginia Alliance for Community Living, Inc.
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Ombudsman: Ruth Givens
Address: P.O. Box 1390, 501 12th St., Ste. A, Lynchburg, Virginia 24505
Phone: 434-385-9070
Toll‑free: 866-255-6868
Fax: 434-385-9209
Website: cvacl.org
Email: rgivens@cvacl.org
Crater District Area Agency on Aging
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Ombudsman: Wilhemenia Parker-Cunningham
Address: 23 Seyler Drive, Petersburg, VA 23805
Phone: 804-732-7020
Fax: 804-732-7232
Website: cdaaa.org
Email: wcunningham@cdaaa.org
District Three Governmental Cooperative
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Ombudsman: Becky Freeman
Address: 4453 Lee Highway, Marion, VA 24354
Phone: 276-783-8157
Toll‑free: 800-541-0933
Fax: 276-783-3003
Website: district-three.org
Email: bfreeman@district-three.org
Eastern Shore Area Agency on Aging
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Ombudsman: Marsha Bunting
Address: Community Action Agency, Inc., 5432 Bayside Road, Exmore, VA 23350
Phone: 757-442-9652
Toll‑free: 800-452-5977
Fax: 757-442-9303
Website: esaaa-caa.net
Email: mbunting@esaaacaa.org
Healthy Generations Area Agency on Aging
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Ombudsman: Aiyana Olhaye
Address: 460 Lendall Lane, Fredericksburg, VA 22405
Phone: 540-371-3375
Toll‑free: 800-262-4012
Fax: 540-371-3384
Website: healthygenerations.org
Jefferson Area Board for Aging
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Ombudsmen: Tamar Goodale
Address: 674 Hillsdale Drive, Suite 9, Charlottesville, VA 22901
Phone: 434-996-2038
Fax: 434-817-5230
Website: jabacares.org
Email: tgoodale@jabacares.org
Lake Country Area Agency on Aging
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Ombudsman: Stephanie Marks-Williams
Address: 1105 West Danville Street, South Hill, VA 23970
Phone: 434-447-7661
Toll‑free: 800-252-4464
Website: lcaaa.org
Email: swilliams@lcaaa.org
LOA-Area Agency on Aging
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Address: P.O. Box 14205, Roanoke, VA 24038-4205
Phone: 540-345-0451
Fax: 540-206-0002
Website: loaa.org
Email: rboyd@LOAA.org
Mountain Empire Older Citizens, Inc.
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Ombudsman: Jennifer Mosley (In training)
Address: P.O.Box 888, Big Stone Gap, VA 24219-0888
Phone: 276-523-4202
Toll‑free: 800-252-6362
Fax: 276-523-4208
Website: meoc.org
Email: jennifer.mosley@meoc.org
New River Valley Agency on Aging
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Ombudsman: Janet Brennend
Address: 44 Third Street NW, Pulaski, Virginia 24301
Phone: 540-980-7720
Toll‑free: 866-260-4417
Fax: 540-980-7724
Website: nrvaoa.org
Email: ombudsman@nrvaoa.org
Northern Virginia Long-Term Care Ombudsman Program
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Program Director: Camden Doran
Ombudsmen: Donna Lee, Kristen Lucia, Liz Rogers, Carl Varner, Katie Patterson
Ombudsman Volunteer Coordinator: Claire Yeomans
Address: 12011 Government Center Pkwy., Ste. 708, Fairfax, VA 22035-1104
Phone: 703-324-5861
Fax: 703-653-1796
Website: fairfaxcounty.gov
Email: nvltcop@fairfaxcounty.gov
Piedmont Senior Resources Area Agency on Aging, Inc.
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Ombudsman: Jennifer Wall
Address: 1413 South Main Street, Farmville, VA 23901
Phone: 434-767-5588
Fax: 434-264-6548
Website: psraaa.org
Email: jwall@psraaa.org
Prince William Area Agency on Aging
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Ombudsman: Rosemari Walker
Address: 5 County Complex Court, Suite 240, Prince William, VA 22192
Phone: 703-792-7662
Fax: 703-792-7155
Website: pwcgov.org
Email: rwalker@pwcgov.org
Rappahannock-Rapidan Community Services
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Ombudsman: Kathi Walker
Address: P.O. Box 1568, 15361 Bradford Road, Culpeper, VA 22701
Phone: 540-825-3100
Fax: 540-825-0392
Website: rrcsb.org
Email: kwalker@rrcsb.org
Senior Connections – The Span Center
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Ombudsmen: Laurie Hunter, Katy Kirk
Ombudsman Volunteer Coordinator: Katie Serola
Address: 1300 Semmes Avenue, Richmond, VA 23224
Phone: 804-343-3000
Toll‑free: 800-989-2286
Fax: 804-649-2258
Website: spancenter.org
Email: ombudsman@spancenter.org
Seniors First – The Shenandoah Area Agency on Aging
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Ombudsman: Megan Vardiman
Address: 207 Mosby Lane, Front Royal, VA 22630-2611
Phone: 540-551-5635
Website: shenandoahaaa.com
Email: m.vardiman@seniorsfirst.info
Southern Area Agency on Aging
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Ombudsman: Amanda Henley
Address: 204 Cleveland Avenue, Martinsville, VA 24112
Phone: 276-632-6442
Toll‑free: 800-468-4571
Fax: 276-632-6252
Website: southernaaa.org
Email: ahenley@southernaaa.org
Valley Program for Aging Services, Inc.
Your Local Ombudsman is an advocate who investigates and resolves complaints related to the rights and care of individuals in long-term care facilities.
Ombudsman: John Brownlee
Address: 117 South Lewis Street, Suite 227, Staunton, VA 24401
Phone: 540-471-9244
Fax: 540-307-8526
Website: vpas.info
Email: john@vpas.info
This program is managed by the Office of the State Long-Term Care Ombudsman.