DARS helps older adults and people with disabilities live with dignity, independence, and choice in any care setting.
The Long-Term Care Ombudsmen speak up for people in long-term care, whether they live in a nursing home, an assisted living facility, or are in their own homes with home and community based care.
What does an ombudsman do?
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Investigate Complaints from Long-Term Care Recipients
Helps a person receiving long-term care to resolve problems with their care and services.
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Help People Understand Their Rights
Residents and participants in long-term care settings have the same rights as any legal US citizen, and some special rights as well. Ombudsmen can help you exercise your rights.
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Help Solve Problems
Your local ombudsman can help solve disagreements as they arise with your care, or a loved one’s care.
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Advocate for Residents
Ombudsmen track rules and policies to make sure they are fair and helpful for people getting long-term care. They speak to law-makers about introducing new laws that improve care.
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Give Helpful Information
Ombudsmen can provide valuable knowledge to you, like help with choosing the right facility, or how Medicare can help pay for a facility.
This program is managed by the Office of the State Long-Term Care Ombudsman.