Medicare Counseling

The Virginia Insurance Counseling and Assistance Program (VICAP) offers free, unbiased, and confidential help for people with Medicare.

VICAP counseling is available exclusively through your local Area Agency on Aging.

What can a VICAP Counselor help with?

• Medicare and Medicare Part D (finding a plan that meets your needs)
• Medicare Advantage Plans
• Medigap (Supplemental Insurance)
• Commonwealth Coordinated Care Plus (CCC Plus)
• Long-term care insurance
• Appeals, denials, and low-income assistance programs
• Any beneficiary, including those with disabilities and younger than 65
• Preventing health care fraud

VICAP counselors do not sell insurance. They are trained and certified to explain your options, help you compare plans, apply for benefits, and understand your rights.

How to Meet with a VICAP Counselor

1. Contact your local Area Agency on Aging
2. Ask to schedule a meeting with a VICAP counselor