APS Dashboard

The APS Dashboard is a public facing application that provides information and compliance metrics for 120 local departments of social services (LDSS) APS units located in the Commonwealth.

Dashboards provide a visual representation of how LDSS are performing when providing APS to vulnerable adults. They answer questions about an LDSS’s compliance with state mandates and regulations and enable LDSS the opportunity to compare their performance with other LDSS within their region or of comparable size throughout Virginia. Many state APS programs publish dashboards.

Having a public facing dashboard enables community members, policy makers, and others to view these statistics. A public dashboard facilitates transparency and accountability for APS programs.

The dashboard will be posted approximately 45 days after the end of the quarter. For at least 12 months after the first dashboard is posted, the APS Division staff will issue a broadcast on FUSION to notify the LDSS that the quarterly dashboard is available on the APS Division public site. Once LDSS become familiar to the posting schedule, the method of notification may change.

The dashboard will be posted in February 2023 and then quarterly thereafter.

The PeerPlace report “ASAPS APS Dashboard” is used to create the quarterly APS Dashboard.

The report will be run 45 days after the end of the quarter.

The quarters are based on the state fiscal year SFY beginning July 1 and ending June 30.

• Quarter 1: July 1-September 30
• Quarter 2: October 1-December 31
• Quarter 3: January 1-March 31
• Quarter 4: April 1-June 30

Multi-FIPS localities are rolled up to one entry on the APS dashboard. However, the data is broken down by FIPS on the “ASAPS APS Dashboard” detail report to quantify each separate locality.

The first month of the 13 months is NOT used for quarterly calculations. It is there for comparison purposes when reviewing the monthly stats. This is standard practice for other types of dashboards.

Our division benchmark is 95%. However, any performance lower than 40% will not appear on the dashboard graphs.

Once the dashboard report is run and posted, the LDSS may address deficiencies in APS records but corrections will not be reflected on the dashboard. The dashboard is reflective of the date the report was run, checked for accuracy, and posted.

No, the dashboard does not rank agencies. It lists the name of the agency, the FIPS code, the region, and the quarter of the report.

The data elements represent a mix of quantitative and qualitative information from APS programs.

The APS Division will consider adding additional data elements to the APS dashboard at a later date.

The investigation shall be completed and a disposition assigned by the local department within 45 calendar days of the date the report was received. If the investigation is not completed within 45 calendar days, the local department shall document reasons for the delay. The disposition shall be entered into the APS case management information system no later than five working days of the conclusion of the investigation.

On-going contacts are registration notes where the note type is face to face, home visit, office visit, or phone call and the contact with is client, POA, guardians, conservator, father, mother, daughter, son, spouse, wife, or husband. Currently this information is found in the “ASAPS APS Monthly Client Visit” report.

No, the Dashboard will show compliance (100%) when there are no cases active during the month.

No, the dashboard report posted on the public site is agency driven so the results for a specific quarter at the agency level only will be visible. The “ASAPS APS Dashboard” report that LDSS can run will provide all case data on the detailed report including the primary and secondary workers.