Adult Protective Services

Adult Protective Services oversees 120 local departments of social services throughout Virginia that respond to reports of abuse, neglect, and exploitation and provide a variety of important services to adults in their communities.

Services

Adult Protective Services

Older adults and people with disabilities are more at risk for abuse, neglect, and exploitation. APS works to protect their safety, dignity, and well-being.

In-Home Services

Local departments of social services may offer homemaker, chore, or companion services to eligible adults.

Long-Term Care Screenings & Assisted Living Assessments

For adults seeking placement into long-term care through Medicaid or the Auxiliary Grant.

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Staff

Reports of suspected abuse, neglect, and exploitation are handled at the local level. Get in touch directly with your local departments of social services.

Executive Team

Adult Services Specialists

APS Regional Consultants

Virginia Region	Contact	Counties and Cities
Central	Ashley Bowles ashley.bowles@dars.virginia.gov 804-389-9840	Amelia, Buckingham, Caroline, Charles City, Chesterfield, Colonial Heights, Cumberland, Essex, Fluvanna, Goochland, Hanover, Henrico, Hopewell, King and Queen, King William, Lancaster, Lunenburg, Middlesex, New Kent, Northumberland, Nottoway, Petersburg, Powhatan, Prince Edward, Richmond City, Richmond County, Westmoreland
Northern	Kendall Thorpe kendall.thorpe@dars.virginia.gov 804-987-4760	Alexandria, Arlington, Clarke, Culpeper, Fairfax, Fairfax City, Falls Church, Fauquier, Frederick, Fredericksburg, Greene, Harrisonburg, King George, Loudoun, Louisa, Madison, Manassas City, Manassas Park, Orange, Page, Prince William, Rappahannock, Rockingham, Shenandoah, Spotsylvania, Stafford, Warren, Winchester
Piedmont	Angela Mountcastle angela.mountcastle@dars.virginia.gov 540-750-5478	Albemarle, Alleghany, Amherst, Appomattox, Bath, Bedford, Botetourt, Buena Vista, Campbell, Charlotte, Charlottesville, Clifton Forge, Covington, Craig, Danville, Franklin County, Halifax, Henry, Highland, Lexington, Lynchburg, Martinsville, Mecklenburg, Nelson, Pittsylvania, Roanoke, Roanoke Co., Rockbridge, Salem, Shenandoah Valley (Staunton, Augusta, Waynesboro)
Western	Dawn Harrell dawn.harrell@dars.virginia.gov 540-431-7308	Bland, Bristol, Buchanan, Carroll, Dickenson, Floyd, Galax, Giles, Grayson, Lee, Montgomery, Norton, Patrick, Pulaski, Radford, Russell, Scott, Smyth, Tazewell, Washington, Wise, Wythe
Eastern	Tiffany Randle tiffany.randle@dars.virginia.gov 757-840-9613	Accomack, Brunswick, Chesapeake, Dinwiddie, Emporia, Franklin City, Gloucester, Greensville, Hampton, Isle of Wight, James City, Mathews, Newport News, Norfolk, Northampton, Poquoson, Portsmouth, Prince George, Southampton, Suffolk, Surry, Sussex, Virginia Beach, Williamsburg, York

APS Publications

• APS Dashboard: charts and visuals to show how local departments of social services are helping vulnerable adults through Adult Protective Services.
• 2025 Annual Report
• 2024 Annual Report
• 2023 Annual Report
• 2022 Annual Report
• APS Infographic
• Doing Our Part Interactive — English
• Doing Our Part Interactive — Other Languages: Amharic, Arabic, Chinese, Korean, Persian, Spanish, Tagalog, Urdu, and Vietnamese
• Indicators of Abuse, Neglect, or Exploitation
• Mandated Reporters – What You Need to Know
• APS Mandated Reporters Interactive
• Signs of Maltreatment Interactive