The SRC works with DARS to assess satisfaction among individuals receiving services from the Division of Rehabilitative Services. In federal fiscal year 2025, feedback was collected from people who had begun their Individualized Plan for Employment but had not yet found a job, offering a real-time snapshot of their experience.
| Survey Item | Percentage Who Agree |
|---|---|
| I am satisfied with the goals I set with my counselor. | 66.4% |
| My counselor has been doing what they said they would do the help me reach my goals. | 65.3% |
| My DARS office has been helpful in connecting me with the people and services I need to reach my job goal. | 62.9% |
| I am satisfied with how my DARS office has kept in contact. | 59.7% |
| I feel like I am moving toward employment in a timely manner. | 50.8% |